Refund policy

We are confident that our customers will be delighted with their purchases. All of the items sold by Fish4junk are considered to be of vintage condition. We do not accept returns or provide refunds on vintage condition items unless damage is proven to have happened during delivery or in the case of order cancellation (detailed below). We believe that the goods supplied by Fish4junk cannot be returned because of their nature.

If goods are accidentally damaged during delivery, our liability for that damage is limited to the repair, refund, exchange or replacement of the goods or to the value of the original sales price.

We do not refund items which have been damaged by yourself during unpacking or re-cleaning.

To enable an exchange or refund to take place for an item damaged during delivery, the customer is responsible for informing us at Fish4junk by email, of the item damaged within 48 hours of delivery. The customer is responsible for sending the item back to us at Fish4junk and the customer will pay for that postage. On receipt of the damaged item, if necessary and if an exchange is agreed, we will pay postage on the return item.

Since we deliver vintage condition items very soon after order receipt and confirmation of funds, it is difficult to handle cancellations. Cancellations are accepted before item delivery or before a maximum of 7 working days after order receipt. In this case the order value will be refunded.

Cancellation refunds will be payable if the ordered goods are received back by Fish4junk in the original order condition.